Can any electrician perform PAT testing, or do they need special certification?

While any qualified electrician can technically perform PAT testing, it is advisable to use an electrician who has specific training and equipment for PAT testing. Certifications in PAT testing, such as the City & Guilds 2377, indicate that the electrician has received training focused on the specific requirements and procedures of PAT testing.

How long does it take to install solar panels?

The installation time can vary depending on the size and complexity of the system, but typically, solar panels can be installed on a residential home within 1 to 3 days once all the preparatory work has been completed.

How can I maximise the lifespan of my EV battery?

To maintain battery health, try to keep charging between 20% and 80% capacity and use timed charging to avoid keeping the battery at 100% for extended periods. Modern smart chargers can help manage this automatically.

Can I fix my boiler myself?

It’s not recommended to attempt to fix your boiler yourself. Boilers are complex systems, and attempting to fix them without the proper training can be dangerous. Always call a qualified professional if you’re experiencing issues with your boiler.

What is a CP12 or Gas Safety Certificate?

The CP12, commonly known as the Gas Safety Certificate, is a report that a Gas Safe registered engineer must complete annually. This certificate verifies that all gas appliances, pipes, and flues in your property are safe and meet legal standards. It is mandatory for all rental properties with gas installations.

What are the benefits of having a smart meter?

A smart meter can help you monitor your energy usage and identify ways to save money on your energy bills. It can also help you to better understand how your energy usage impacts the environment.

How much does it cost to get a smart meter?

Smart meters are usually provided to customers at no extra cost. However, you should check with your energy supplier to see if there are any charges associated with getting a smart meter.

How can I prevent my gas boiler from needing repairs?

Regular maintenance and servicing can help prevent the need for major repairs. It’s also important to have your boiler inspected annually by a professional to catch any potential issues before they become major problems.

Can any electrician install an EV charger, or do they need special approval?

Not all electricians can install EV chargers. They need to be certified by a recognized body such as the National Inspection Council for Electrical Installation Contracting (NICEIC) or have specific qualifications like the City & Guilds 2919. It’s crucial to choose an installer who has the necessary credentials and experience with EV charging systems.

Can I repair my gas boiler myself?

It’s not recommended to repair your gas boiler yourself, as it can be dangerous and can result in further damage or injury. Instead, it’s best to leave the repairs to a trained and certified professional.

How long does it take to get a smart meter installed?

The installation time can vary depending on the availability of the installation engineer and the complexity of the installation. Typically, it takes around 1-2 hours to install a smart meter.

How can insulating my home help me be more eco-friendly and economical?

Insulating your home helps keep it warm in the winter and cool in the summer, which can reduce your heating and cooling needs and save you money on your energy bills. Proper insulation can also reduce air leaks and improve indoor air quality.

What is the difference between a Gas Safety Certificate and a Gas Service?

A Gas Safety Certificate verifies that gas appliances, fittings, and flues in a property are safe to use, while a Gas Service involves checking the appliances for faults, cleaning, and ensuring they are working efficiently.

Do I need a Fire Safety Certificate for my rental property?

There is no specific 'Fire Safety Certificate' for dwellings, but landlords must ensure that all properties meet required fire safety standards. This includes installing smoke alarms on every floor and carbon monoxide alarms in rooms with a usable fireplace or wood burner.

How long should a boiler service take?

A boiler service typically takes around an hour to complete, although this may vary depending on the type of boiler and the complexity of the service.

What is a smart meter?

A smart meter is a digital energy meter that measures your electricity or gas usage in real-time and sends that information to your energy supplier automatically.

How do I find a reputable gas boiler repair company?

Look for a company that is licensed, insured, and certified to work on gas boilers. Check online reviews and ask for referrals from friends and family to find a reputable and reliable repair company. But of course, you’re here already, and we are in Leicester, near you. CRS Matrix checks all the boxes for being your local boiler repair and maintenance company in Leicester.

Why is my boiler making strange noises?

Strange noises can be a sign of several issues, such as trapped air, a faulty pump, or a faulty valve. It’s best to call a professional to diagnose the issue.

How can I save money on cleaning products while also being eco-friendly?

Making your own cleaning products using natural ingredients like vinegar, baking soda, and lemon juice is a great way to be more environmentally-friendly and economical. These ingredients are often cheaper than store-bought cleaning products and can be used for a variety of cleaning tasks around the home.

What maintenance is required for solar panels?

Solar panels require minimal maintenance, usually involving periodic cleaning and an annual check to ensure everything is functioning correctly. Most systems are designed to be relatively maintenance-free.

What happens if I do not comply with these legal requirements on my rental property?

Non-compliance can result in significant fines, penalties, or even imprisonment for the most serious breaches. It can also invalidate your landlord insurance and expose you to legal claims from tenants.

Can you sell a house without a boiler service?

While there is no legal requirement to have a boiler service before selling a house, it may be beneficial to have one carried out as it can give potential buyers peace of mind.

How do I choose the right installer for my EV charger?

It's recommended to obtain multiple quotes and check online reviews or references for potential installers. Choosing an installer recommended by your charger's manufacturer can also ensure compatibility and adherence to warranty conditions.

Who keeps the Gas Safety Certificate, Landlord or Tenant?

A Gas safety assessment will guarantee that gas appliances and equipment are suitable for usage. record: Landlords are required to give their renters a copy of the yearly gas safety report within 28 days of the inspection’s conclusion or to brand-new tenants prior to their move-in. Copies of the gas safety record must be kept by landlords for two years.

Do I need to turn boiler off before service?

It is not necessary to turn off your boiler before a service, as the engineer can do this as part of the service process, however it's recommended to turn your boiler off before the service. This will ensure that it has time to cool down, allowing the engineer to work on it safely and efficiently.

Are there any building regulations for installing solar panels in the UK?

Yes, installing solar panels in the UK is subject to building regulations, primarily concerning structural integrity and electrical safety. Your installer should handle all necessary permissions and ensure the installation complies with local building codes.

How much does it cost to repair a gas boiler?

The cost of repairing a gas boiler can vary depending on the extent of the damage and the parts needed for the repair. On average, repairs can cost anywhere from £100 to £1,500 or more. Remember, without a service agreement or insurance you may be paying additional call-out charges.

Can I charge my electric vehicle overnight?

Charging an EV overnight is efficient with both Level 1 and Level 2 chargers, taking advantage of lower nighttime electricity rates in the UK.

What is “vampire energy” and how can I save money by reducing it?

'Vampire energy' refers to the energy that electronic devices consume even when they are not being actively used. You can save money by unplugging devices when they are not in use, as this prevents them from using electricity unnecessarily and adding to your energy bill. More information can be found here: https://moralfibres.co.uk/slay-vampire-energy/

Do they check radiators on a boiler service?

While radiator checks are not typically included in a boiler service, a qualified engineer may be able to perform additional checks on the system if requested. Ask CRS Matrix about extending a standard service package to include checking the radiators.

Can I use a Gas Safety Certificate from a previous tenancy?

No, you need to obtain a new Gas Safety Certificate for each new tenancy or every 12 months, whichever comes first.

What happens if I don’t get a gas safety certificate?

There might be severe repercussions. You (and your agent, if you have one) might be charged under the Gas Safety Regulations and receive a fine of up to £6,000 or spend up to six months in jail .

Can a gas boiler be repaired, or does it need to be replaced?

In most cases, gas boilers can be repaired rather than replaced. However, if the damage is extensive, it may be more cost-effective to replace the boiler altogether. Getting a full assessment with CRS Matrix will give you peace of mind and a plan for future upgrades or replacements. But remember, we are here to provide you the most efficient and affordable course of action.

What time of year should I service my boiler?

It is recommended to have your boiler serviced in the summer or early autumn months, before your energy requirements start increasing for winter. This reduces the chance of a boiler breakdown when your home needs heating the most.

Is a Legionella Risk Assessment mandatory for landlords?

While not mandatory for all properties, landlords are obligated under the Health and Safety at Work Act to assess the risk of exposure to Legionella to ensure the safety of their tenants, particularly if the property has old pipes or a rarely used water system.

What if my gas safety certificate has expired?

If your gas safety certificate has expired, you will need to schedule a gas safety inspection as soon as possible. Our team at CRS Matrix can assist you with this. We will send a Gas Servicing Engineer to your property to carry out a full inspection and provide you with a new certificate once your gas appliances have been deemed safe. It is important to note that continuing to use gas appliances without a valid gas safety certificate can be dangerous and potentially illegal. Contact us today to schedule an inspection.

Is there more information about about Boiler Checks and Boiler Servicing in Leicester?

Yes. The local Online News paper, The Leicester Mercury wrote an article about it.

What responsibilities do landlords have regarding fire safety in furnished properties?

For furnished properties, landlords must ensure that all furniture and furnishings comply with the Furniture and Furnishings (Fire Safety) Regulations 1988. These regulations set levels of fire resistance for domestic upholstered furniture and other products containing upholstery.

What does it cost to charge an electric vehicle in the UK?

The cost to charge an EV in the UK varies based on electricity rates and vehicle efficiency. On average, charging an EV is cheaper than refueling a conventional petrol or diesel car for the same number of miles.

What happens if you don’t service a boiler?

If you don't service your boiler, it may become less efficient. A lack of maintenance can also increase the likelihood of breakdowns and expensive repairs. Boiler Guarantees can become void. It may also become unsafe, as faults can go undetected and lead to gas leaks or carbon monoxide poisoning.

How can a programmable thermostat help me save money and be more eco-friendly?

A programmable thermostat allows you to set the temperature of your home according to your schedule, so you can reduce heating or cooling when you’re away or asleep. By using a programmable thermostat, you can save up to 10% on your annual energy bills and reduce your carbon footprint.

Is a boiler service the same as a gas safety check?

No, a boiler service is not the same as a gas safety check. While both are important, a gas safety check is a basic check of the gas appliances in your home to ensure they are safe to use. A boiler service, on the other hand, involves checking the individual boiler parts to make sure they are clean and working efficiently. Think of a boiler service and a safety check as the equivalent of a service and MOT on your vehicle.

CRS MATRIX

Q: What is the Gas Safe Register?

The Gas Safe Register is the official list of gas engineers who are qualified to work safely and legally on gas appliances, fittings, and flues. You can find it here: https://www.gassaferegister.co.uk/

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So Why Choose CRS Matrix?

Because we’re your local experts, with a unique understanding of Leicester’s property needs. We offer comprehensive services, so you don’t have to go anywhere else. We’re landlord-friendly, with tailored services to enhance your property value and compliance. Most importantly, we do what we say, and you won’t find any confusing jargon here. Experience the difference today, your property, our expertise.

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As a letting agent and property manager, I have had the pleasure of working with CRS Matrix and can confirm their reliability, responsiveness, and attention to detail when completing work for our rental properties. They have been a valuable partner in ensuring our properties are up to compliance standards and providing detailed reports on their work. I highly recommend working with CRS Matrix.

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I was impressed by the professionalism and high-quality service provided by CRS Matrix. Tom and Rich were prompt, friendly, and respectful of my home, and their work was top-notch. I highly recommend them to anyone looking for relaible and trustworthy heating and electrical services.

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At CRS Matrix, we don’t just specialise in landlord and homeowner compliance; we have expanded our expertise to include a range of energy services.

We offer heat pump installation, heating design, and energy surveys, and we collaborate closely with architects to ensure the seamless integration of our systems.

Our ability to incorporate designs into CAD software such as Autodesk enhances collaboration, making the process smoother and more efficient.

This integration ensures that our MCS-standard designs align perfectly with your architectural plans, reducing errors and streamlining the project.

Whether you’re self-building, working with an architect, or retrofitting your home in Leicester or Leicestershire, we provide comprehensive solutions—from initial energy surveys and heat loss calculations to mechanical and electrical system design.

Our goal is to save you time and prevent costly mistakes by ensuring every aspect of your project aligns with the latest renewable energy solutions.

ACCREDITATIONS

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Gas Safe Register is the official registration body for gas engineers in the UK, Isle of Man, and Guernsey. It ensures engineers are qualified to work safely and legally on gas appliances.

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Worcester Bosch is a renowned manufacturer of heating and hot water products, including boilers, solar water heating systems, and heat pumps.

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Soft Touch Arts are a Leicester charity that seek to change the lives of vulnerable young people through their committed work.

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FAQs

How long do boilers last?

The lifespan of a boiler can vary depending on several factors, such as usage and maintenance. On average, a boiler can last between 10-15 years.

What should I look for in a solar panel installation quote?

A comprehensive quote should include the cost of the panels, installation charges, any scaffolding that might be needed, a timeline for completion, warranty periods, and details of any after-sales service. It’s wise to get multiple quotes to compare prices and services.

How long does a gas boiler repair take?

The length of time it takes to repair a gas boiler can vary depending on the severity of the issue. However, most repairs can be completed within a few hours to a day.

Can I check if my property has a gas safety certificate?

If you are unsure whether your property has a current gas safety certificate, you can contact us at CRS Matrix and we can help you verify this information. We will need to know the address of the property and the date of the last inspection. If there is no existing certificate or the current certificate has expired, we can arrange for a gas safety inspection to be carried out at your property. This will help ensure that your property is safe and compliant with gas safety regulations.

Can I service my own boiler?

No, it is not recommended to service your own boiler as it is important to have the correct qualifications and knowledge to do so safely. It is also a legal requirement to have a Gas Safe registered engineer carry out work on gas appliances

How do I find EV charging stations in the UK?

Apps like Zap-Map and PlugShare are great for locating charging stations across the UK, showing real-time availability and updates about new station installations.

How do I know if my gas boiler needs to be repaired?

There are several signs that your gas boiler may need repairs, including strange noises, leaks, weak or no heat, and unusual smells. If you notice any of these symptoms, it’s important to contact a professional to inspect your boiler.

How can I ensure my solar panels are installed correctly?

Always use a qualified, MCS-certified installer and check their references and past work. Post-installation, the installer should provide you with a performance estimate and a thorough inspection to ensure everything is set up correctly.

Do I need an OLEV-approved installer to fit my home EV charger?

To qualify for government incentives like the Electric Vehicle Homecharge Scheme (EVHS), your EV charger must be installed by an OLEV-approved (Office for Zero Emission Vehicles) installer. These installers have met specific standards and are authorised to install EV charging points under UK government programs.

How can taking shorter showers help me be more eco-friendly and economical?

Taking shorter showers reduces the amount of water you use, which in turn reduces the amount of energy needed to heat that water. This can help you save money on your water and energy bills, as well as reduce your impact on the environment.

What does a full boiler service include?

A full boiler service typically includes a thorough inspection of the boiler and its components, cleaning of the boiler, testing of safety devices, and a check of the gas pressure and flue.

Does the engineer servicing my property’s gas appliances need to be qualified?

Yes, any engineer working on gas appliances in your property must be Gas Safe registered. This registration is a legal requirement to ensure that all work is performed safely and competently. Always check the engineer’s Gas Safe ID card before allowing them to start work on your property.

How often do I need to renew the EPC, and what does it involve?

An Energy Performance Certificate (EPC) rates your property’s energy efficiency and is required whenever a property is built, sold, or rented. An EPC is valid for ten years, but it might need renewal sooner if you undertake significant energy efficiency improvements.

How much roof space do I need for solar panels?

The amount of roof space required depends on the size of the system you wish to install. Typically, a standard residential solar panel system needs about 15-20 square metres of roof space.

Can solar panels increase my property value?

Yes, potentially installing solar panels can increase your property’s value by improving its energy efficiency rating and reducing future utility bills, making it more attractive to potential buyers.

How do you know when your boiler needs replacing?

Some signs that your boiler may need replacing include an increase in energy bills, a drop in boiler efficiency, strange noises coming from the boiler.

How do I get a copy of my Gas Safety Certificate?

To obtain a copy of your Gas Safety Certificate, please contact us at CRS Matrix. Our team will be happy to assist you in retrieving a digital or physical copy of your certificate. Please provide us with your name and contact information, as well as the address where the gas appliance is installed. We may also need to verify your identity to ensure that we are releasing the certificate to the correct person. Once we have this information, we will work quickly to get you the documentation you need. Please note that there may be a small fee associated with providing a physical copy of your certificate.

What is an EICR, and when do I need one?

The Electrical Installation Condition Report (EICR) assesses all electrical installations in your property to ensure they are safe and up to standard. Landlords must have a valid EICR for their properties, which must be renewed every five years.

Are boiler services worth it?

Yes, boiler services are worth it as they help ensure that your boiler is operating safely and efficiently. Regular servicing can also help identify any potential issues before they become major problems, which can save you money in the long run.

What qualifications should a solar panel installer have in the UK?

A reputable solar panel installer should have certifications such as the Microgeneration Certification Scheme (MCS) or be registered with a recognized trade body such as the Renewable Energy Consumer Code (RECC). These certifications ensure that the installer follows industry best practices and UK-specific regulations.