What warranties come with solar panel installations?

Warranties for solar panels and their components can vary; panels usually come with a 25-year warranty against manufacturing defects and performance guarantees, while inverters typically have a 5-10 year warranty. Labour might be covered for shorter periods, so check with your installer.

What are the consequences of not using a qualified Gas Safe registered engineer?

Using an engineer who is not Gas Safe registered to work on gas appliances is illegal and can be extremely dangerous. It puts tenants at risk of gas leaks, carbon monoxide poisoning, and explosions. Additionally, it can lead to significant legal penalties, including fines and imprisonment, if an incident occurs due to improper work.

Can I repair my gas boiler myself?

It’s not recommended to repair your gas boiler yourself, as it can be dangerous and can result in further damage or injury. Instead, it’s best to leave the repairs to a trained and certified professional.

Can I switch energy suppliers if I have a smart meter?

Yes, you can switch energy suppliers even if you have a smart meter. Your new supplier should be able to use the same smart meter to measure your energy usage.

Are there any additional safety checks recommended for landlords?

While not mandatory, it's advisable for landlords to perform regular checks on the property’s structure, plumbing, heating, and pests. Regular maintenance can prevent larger issues and helps ensure tenant safety and satisfaction.

Do they check radiators on a boiler service?

While radiator checks are not typically included in a boiler service, a qualified engineer may be able to perform additional checks on the system if requested. Ask CRS Matrix about extending a standard service package to include checking the radiators.

Can I fix my boiler myself?

It’s not recommended to attempt to fix your boiler yourself. Boilers are complex systems, and attempting to fix them without the proper training can be dangerous. Always call a qualified professional if you’re experiencing issues with your boiler.

How do I find a reputable gas boiler repair company?

Look for a company that is licensed, insured, and certified to work on gas boilers. Check online reviews and ask for referrals from friends and family to find a reputable and reliable repair company. But of course, you’re here already, and we are in Leicester, near you. CRS Matrix checks all the boxes for being your local boiler repair and maintenance company in Leicester.

How much does it cost to get a smart meter?

Smart meters are usually provided to customers at no extra cost. However, you should check with your energy supplier to see if there are any charges associated with getting a smart meter.

How long do boilers last?

The lifespan of a boiler can vary depending on several factors, such as usage and maintenance. On average, a boiler can last between 10-15 years.

How often should I have my boiler serviced?

Boilers should be serviced annually by a qualified professional. This will help to prevent potential issues from occurring and prolong the lifespan of your boiler.

How can using energy-efficient lighting help me be more eco-friendly and save money?

Using energy-efficient lighting, such as LED bulbs, can reduce the amount of energy needed to light your home and save you money on your energy bills. LED bulbs are more expensive upfront but last longer than traditional bulbs, which can save you money in the long run.

Do solar panels require planning permission?

In many cases, solar panel installations fall under 'permitted development' and do not require planning permission, but this can vary, especially in conservation areas or on listed buildings. Always check with your local planning authority.

Do I need an OLEV-approved installer to fit my home EV charger?

To qualify for government incentives like the Electric Vehicle Homecharge Scheme (EVHS), your EV charger must be installed by an OLEV-approved (Office for Zero Emission Vehicles) installer. These installers have met specific standards and are authorised to install EV charging points under UK government programs.

How can I ensure my solar panels are installed correctly?

Always use a qualified, MCS-certified installer and check their references and past work. Post-installation, the installer should provide you with a performance estimate and a thorough inspection to ensure everything is set up correctly.

Are boiler services worth it?

Yes, boiler services are worth it as they help ensure that your boiler is operating safely and efficiently. Regular servicing can also help identify any potential issues before they become major problems, which can save you money in the long run.

Can you sell a house without a boiler service?

While there is no legal requirement to have a boiler service before selling a house, it may be beneficial to have one carried out as it can give potential buyers peace of mind.

Does rapid charging damage the battery?

Regular use of rapid charging can accelerate battery wear over time. It’s recommended to use rapid charging when necessary and rely more on slower charging methods.

Does a plumber service your boiler?

Absolutely! Plumbers can be the heroes of your boiler's story. They have the skills and know-how to give your boiler the TLC it needs during a service, ensuring it stays in tip-top shape. However, it is important to ensure that the plumber is Gas Safe registered, which is a legal requirement for anyone carrying out work on gas appliances in the UK. CRS Matrix, here in Leicester are fully Gas Safe registered. All gas businesses and their engineers must be on the Gas Safe Register to carry out gas work legally.

Does the engineer servicing my property’s gas appliances need to be qualified?

Yes, any engineer working on gas appliances in your property must be Gas Safe registered. This registration is a legal requirement to ensure that all work is performed safely and competently. Always check the engineer's Gas Safe ID card before allowing them to start work on your property.

How can I maximise the lifespan of my EV battery?

To maintain battery health, try to keep charging between 20% and 80% capacity and use timed charging to avoid keeping the battery at 100% for extended periods. Modern smart chargers can help manage this automatically.

How long should a boiler service take?

A boiler service typically takes around an hour to complete, although this may vary depending on the type of boiler and the complexity of the service.

What certificates do I need as a landlord in the UK?

As a landlord in the UK, you are required to obtain several key certificates to ensure the safety and compliance of your rental properties. These include the Energy Performance Certificate (EPC), Gas Safety Certificate (CP12), Electrical Installation Condition Report (EICR), Portable Appliance Testing (PAT) where applicable, and a Legionella Risk Assessment if needed. These certificates help ensure that your property meets health and safety standards.

Is it safe to charge an EV in the rain?

Yes, charging your EV during rainy conditions is perfectly safe as EV chargers are built to be waterproof and are thoroughly tested to meet strict UK safety regulations.

How do I get a smart meter installed?

You can contact your energy supplier to request a smart meter installation. They will arrange a date for an engineer to come and install the meter.

Do you legally have to get your boiler serviced every year?

While there is no legal requirement to have your boiler serviced annually, it is recommended by most manufacturers and boiler engineers to ensure that your boiler is operating safely and efficiently.

How do I know if my gas boiler needs to be repaired?

There are several signs that your gas boiler may need repairs, including strange noises, leaks, weak or no heat, and unusual smells. If you notice any of these symptoms, it’s important to contact a professional to inspect your boiler.

How can insulating my home help me be more eco-friendly and economical?

Insulating your home helps keep it warm in the winter and cool in the summer, which can reduce your heating and cooling needs and save you money on your energy bills. Proper insulation can also reduce air leaks and improve indoor air quality.

Do I need a Fire Safety Certificate for my rental property?

There is no specific 'Fire Safety Certificate' for dwellings, but landlords must ensure that all properties meet required fire safety standards. This includes installing smoke alarms on every floor and carbon monoxide alarms in rooms with a usable fireplace or wood burner.

What happens if my solar panels are damaged during installation?

Reputable installers will have insurance to cover any damages that occur during installation. Always confirm this before work begins, and check the warranty and insurance details included in your installation contract.

What if my gas safety certificate has expired?

If your gas safety certificate has expired, you will need to schedule a gas safety inspection as soon as possible. Our team at CRS Matrix can assist you with this. We will send a Gas Servicing Engineer to your property to carry out a full inspection and provide you with a new certificate once your gas appliances have been deemed safe. It is important to note that continuing to use gas appliances without a valid gas safety certificate can be dangerous and potentially illegal. Contact us today to schedule an inspection.

Do tenants need a copy of gas safety certificate every year?

Yes! By law landlords must carry out an annual gas safety check and provide tenants with a copy of the record of that check.

What maintenance is required for EV chargers?

EV chargers generally require little maintenance, mostly involving regular inspections to ensure cleanliness and cable integrity. Always refer to the manufacturer’s maintenance guidelines.

What qualifications should a solar panel installer have in the UK?

A reputable solar panel installer should have certifications such as the Microgeneration Certification Scheme (MCS) or be registered with a recognized trade body such as the Renewable Energy Consumer Code (RECC). These certifications ensure that the installer follows industry best practices and UK-specific regulations.

What happens if I do not comply with these legal requirements on my rental property?

Non-compliance can result in significant fines, penalties, or even imprisonment for the most serious breaches. It can also invalidate your landlord insurance and expose you to legal claims from tenants.

How often do I need to renew the EPC, and what does it involve?

An Energy Performance Certificate (EPC) rates your property's energy efficiency and is required whenever a property is built, sold, or rented. An EPC is valid for ten years, but it might need renewal sooner if you undertake significant energy efficiency improvements.

What does a full boiler service include?

A full boiler service typically includes a thorough inspection of the boiler and its components, cleaning of the boiler, testing of safety devices, and a check of the gas pressure and flue.

Can any electrician install an EV charger, or do they need special approval?

Not all electricians can install EV chargers. They need to be certified by a recognized body such as the National Inspection Council for Electrical Installation Contracting (NICEIC) or have specific qualifications like the City & Guilds 2919. It’s crucial to choose an installer who has the necessary credentials and experience with EV charging systems.

Can I charge my electric vehicle overnight?

Charging an EV overnight is efficient with both Level 1 and Level 2 chargers, taking advantage of lower nighttime electricity rates in the UK.

How quickly can I get a Gas Safety Certificate?

You will receive the certificate via email from our certified engineer when the inspection is finished. This is typically within 48 hours (longer if done on the weekend). Depending on the scheduling and availability, we can examine the same day. Please note, there might be a small charge if we have to expedite outside of our normal procedures. Contact us today to schedule an inspection.

Can any electrician install solar panels, or do they need special certification?

While many electricians are capable of installing solar panels, it's best to use an MCS-certified installer. This ensures that they have specific training and qualifications in solar energy systems, which is also a requirement to qualify for certain government incentives and feed-in tariffs.

Who keeps the Gas Safety Certificate, Landlord or Tenant?

A Gas safety assessment will guarantee that gas appliances and equipment are suitable for usage. record: Landlords are required to give their renters a copy of the yearly gas safety report within 28 days of the inspection’s conclusion or to brand-new tenants prior to their move-in. Copies of the gas safety record must be kept by landlords for two years.

How can taking shorter showers help me be more eco-friendly and economical?

Taking shorter showers reduces the amount of water you use, which in turn reduces the amount of energy needed to heat that water. This can help you save money on your water and energy bills, as well as reduce your impact on the environment.

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At CRS Matrix, we pride ourselves on serving both Leicester homeowners and landlords. Homeowners can enjoy comfort, savings, and peace of mind with our tailored services, while landlords can ensure compliance, safety, and value for their investment.

So Why Choose CRS Matrix?

Because we’re your local experts, with a unique understanding of Leicester’s property needs. We offer comprehensive services, so you don’t have to go anywhere else. We’re landlord-friendly, with tailored services to enhance your property value and compliance. Most importantly, we do what we say, and you won’t find any confusing jargon here. Experience the difference today, your property, our expertise.

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As a letting agent and property manager, I have had the pleasure of working with CRS Matrix and can confirm their reliability, responsiveness, and attention to detail when completing work for our rental properties. They have been a valuable partner in ensuring our properties are up to compliance standards and providing detailed reports on their work. I highly recommend working with CRS Matrix.

Laura WelbornLetting Agent/Property Manager

I was impressed by the professionalism and high-quality service provided by CRS Matrix. Tom and Rich were prompt, friendly, and respectful of my home, and their work was top-notch. I highly recommend them to anyone looking for relaible and trustworthy heating and electrical services.

Matt Baker Tenant

I have used CRS Matrix personally and professionally for many years, and I have always been impressed with their service. They are reliable, prompt, and provide detailed feedback, which is crucial for both private landlords and letting agents. I highly recommend CRS Matrix for their exceptional service and attention to detail.

Kate OxmanPrivate Landlord/Letting Agent

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At CRS Matrix, we don’t just specialise in landlord and homeowner compliance; we have expanded our expertise to include a range of energy services.

We offer heat pump installation, heating design, and energy surveys, and we collaborate closely with architects to ensure the seamless integration of our systems.

Our ability to incorporate designs into CAD software such as Autodesk enhances collaboration, making the process smoother and more efficient.

This integration ensures that our MCS-standard designs align perfectly with your architectural plans, reducing errors and streamlining the project.

Whether you’re self-building, working with an architect, or retrofitting your home in Leicester or Leicestershire, we provide comprehensive solutions—from initial energy surveys and heat loss calculations to mechanical and electrical system design.

Our goal is to save you time and prevent costly mistakes by ensuring every aspect of your project aligns with the latest renewable energy solutions.

ACCREDITATIONS

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Gas Safe Register is the official registration body for gas engineers in the UK, Isle of Man, and Guernsey. It ensures engineers are qualified to work safely and legally on gas appliances.

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Worcester Bosch is a renowned manufacturer of heating and hot water products, including boilers, solar water heating systems, and heat pumps.

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Soft Touch Arts are a Leicester charity that seek to change the lives of vulnerable young people through their committed work.

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FAQs

Why is my boiler making strange noises?

Strange noises can be a sign of several issues, such as trapped air, a faulty pump, or a faulty valve. It’s best to call a professional to diagnose the issue.

What should I look for in a solar panel installation quote?

A comprehensive quote should include the cost of the panels, installation charges, any scaffolding that might be needed, a timeline for completion, warranty periods, and details of any after-sales service. It’s wise to get multiple quotes to compare prices and services.

What are the benefits of having a smart meter?

A smart meter can help you monitor your energy usage and identify ways to save money on your energy bills. It can also help you to better understand how your energy usage impacts the environment.

How do I find out when my boiler was last serviced?

Unless you have a written record of services from the previous homeowner, it can be difficult to determine when your boiler was last serviced. To play it safe, it’s best to schedule a service as soon as possible. After the service, make sure to keep track of the date to schedule your next service every12 months from then.

What is the difference between a Gas Safety Certificate and a Gas Service?

A Gas Safety Certificate verifies that gas appliances, fittings, and flues in a property are safe to use, while a Gas Service involves checking the appliances for faults, cleaning, and ensuring they are working efficiently.

How can I ensure my property is legally compliant for tenants?

Regularly review and adhere to the latest landlord regulations, conduct all required safety checks, maintain all necessary certificates up-to-date, and ensure any required assessments like the EPC, Gas Safety, and EICR are conducted within the legal time frames.

Can I service my own boiler?

No, it is not recommended to service your own boiler as it is important to have the correct qualifications and knowledge to do so safely. It is also a legal requirement to have a Gas Safe registered engineer carry out work on gas appliances

What is an EICR, and when do I need one?

The Electrical Installation Condition Report (EICR) assesses all electrical installations in your property to ensure they are safe and up to standard. Landlords must have a valid EICR for their properties, which must be renewed every five years.

How should I choose the right home EV charger in the UK?

Consider the charging speed you need, budget, and the space available at your home. An electrical inspection might be necessary to ensure your home’s wiring can support the desired system. Consultation with a certified installer can provide personalised advice.

Can I use a Gas Safety Certificate from a previous tenancy?

No, you need to obtain a new Gas Safety Certificate for each new tenancy or every 12 months, whichever comes first.

Are smart meters safe?

Smart meters are designed and tested to meet strict safety standards. They use low-level radio waves to transmit data, which are well within the safety limits set by the relevant authorities.

How much does it cost to repair a gas boiler?

The cost of repairing a gas boiler can vary depending on the extent of the damage and the parts needed for the repair. On average, repairs can cost anywhere from £100 to £1,500 or more. Remember, without a service agreement or insurance you may be paying additional call-out charges.

How do I find EV charging stations in the UK?

Apps like Zap-Map and PlugShare are great for locating charging stations across the UK, showing real-time availability and updates about new station installations.

Is there more information about about Boiler Checks and Boiler Servicing in Leicester?

Yes. The local Online News paper, The Leicester Mercury wrote an article about it.

What qualifications should an electrician have to work on my rental property?

Electricians working on your rental property should be certified by a recognized body such as the National Inspection Council for Electrical Installation Contracting (NICEIC).

What maintenance is required for solar panels?

Solar panels require minimal maintenance, usually involving periodic cleaning and an annual check to ensure everything is functioning correctly. Most systems are designed to be relatively maintenance-free.

How long does it take to install solar panels?

The installation time can vary depending on the size and complexity of the system, but typically, solar panels can be installed on a residential home within 1 to 3 days once all the preparatory work has been completed.

Can solar panels increase my property value?

Yes, potentially installing solar panels can increase your property’s value by improving its energy efficiency rating and reducing future utility bills, making it more attractive to potential buyers.

Are gas boiler repairs covered by homeowners’ insurance?

In some cases, gas boiler repairs may be covered by homeowners’ insurance. However, it’s important to review your policy and check with your insurance provider to determine what is covered.

Can solar panels be installed on any type of roof?

Solar panels can be installed on most types of roofs, including flat and pitched roofs. However, the materials of the roof, such as tiles, slate, or metal, can affect the installation process. An experienced installer can provide advice based on your specific roof type.